Terms of Use

1. Introduction Welcome to Purr And Woof Supply (P.A.W.S.). These Terms of Use (“Terms”) govern your access to and use of our website, www.purrandwoofsupply.com (the “Site”), including any content, functionality, and services offered on or through it. By using our Site, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our Site.

2. Changes to Terms We reserve the right to modify or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting on this page. Your continued use of our Site after any changes constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.

3. User Eligibility

  • Eligibility: You must be at least 18 years old to use our Site. By using our Site, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding agreement.
  • Account Registration: Some features of our Site may require you to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update your information as needed.

4. Use of Site

  • License: We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Site for personal and non-commercial purposes in accordance with these Terms.
  • Prohibited Activities: You agree not to:
    • Use the Site for any unlawful purpose or violate applicable laws.
    • Interfere with the Site’s operation or servers.
    • Attempt to gain unauthorized access to our Site, accounts, or networks.
    • Transmit viruses, malware, or other harmful code.
    • Engage in activities that could disable or impair our Site.

5. Intellectual Property

  • Ownership: All content, materials, and intellectual property on our Site, including but not limited to text, images, logos, trademarks, and software, are the property of P.A.W.S. or its licensors and are protected by copyright, trademark, and other intellectual property laws.
  • Limited Use: You may not copy, reproduce, modify, distribute, transmit, display, or create derivative works of any content from our Site without our prior written consent.

6. Product Information and Orders

  • Product Descriptions: We strive to ensure product descriptions, images, and pricing are accurate, but do not guarantee they are error-free, complete, or current.
  • Orders: All orders placed through our Site are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.
  • Pricing: Prices for products are subject to change without notice. We are not liable for pricing or product information errors.

7. Shipping and Delivery

  • Shipping Policy: We use third-party suppliers to fulfill orders. Shipping times and costs vary by location and shipping method. We are not responsible for delays caused by suppliers or shipping carriers.
  • Delivery Issues: If you encounter issues with your delivery, please contact our customer support team. We will assist in resolving the issue with the supplier or shipping carrier.

8. Payment and Billing

  • Payment Information: You agree to provide accurate and complete payment information when placing an order and authorize us to charge the applicable amount to your payment method.
  • Billing Errors: If you believe there is a billing error, please contact us promptly to resolve the issue.

9. Returns and Refunds

  • Return Policy: Returns are only accepted for damaged or defective items. You must notify us within 7 days of receiving your order and provide photographic evidence. Items must be returned in their original condition.
  • Refunds: Refunds will be issued once the returned item is received and inspected. Refunds will be processed to the original payment method. Shipping costs are non-refundable.

10. Links to Third-Party Sites Our Site may contain links to third-party websites or services not owned or controlled by P.A.W.S. We do not endorse or assume any responsibility for third-party sites. You access them at your own risk.

11. Disclaimers and Limitation of Liability

  • Disclaimer of Warranties: Our Site and its content are provided “as is” and “as available” without warranties of any kind. We disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.
  • Limitation of Liability: To the fullest extent permitted by law, P.A.W.S. and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of our Site, including damages for loss of profits, data, or other intangible losses.

12. Indemnification You agree to indemnify, defend, and hold harmless P.A.W.S. and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in connection with your use of our Site or violation of these Terms.

13. Governing Law and Dispute Resolution

  • Governing Law: These Terms are governed by the laws of the state where our business is registered, without regard to conflict of law principles.
  • Dispute Resolution: Any disputes shall be resolved exclusively through binding arbitration under the rules of the American Arbitration Association (AAA). The arbitration decision shall be final and binding.

14. Termination

  • Termination by Us: We reserve the right to suspend or terminate your access to our Site at any time, with or without cause and with or without notice.
  • Termination by You: You may terminate your use of our Site at any time by discontinuing use and canceling any accounts.

15. Contact Us If you have any questions or concerns about these Terms, please contact us at:

Purr And Woof Supply (P.A.W.S.)
Email: admin@purrandwoofsupply.com