Shipping Policy
1. Overview
Welcome to Purr And Woof Supply (P.A.W.S.).
This Shipping Policy explains how we process, ship, and deliver orders placed through www.purrandwoofsupply.com.
By placing an order, you agree to the terms below.
2. Order Processing
Orders are typically processed within 1–3 business days.
You will receive a confirmation email once your order has been placed and another email once your order has shipped.
Processing times may vary during high order volume periods or holidays.
3. Shipping Times & Delivery
Estimated delivery times after processing:
- Standard Shipping: 5–7 business days
- Expedited Shipping: 2–3 business days
- Express Shipping: 1–2 business days
Delivery times are estimates and may vary due to carrier delays or external factors.
4. Tracking Information
Once your order ships, you will receive a tracking number via email so you can monitor your delivery in real time.
5. Shipping Destinations
We currently ship within the United States only.
We do not ship to P.O. Boxes or international addresses at this time.
6. Shipping Issues
If your order is delayed, lost, or appears missing, please contact us within 7 days of the expected delivery date at:
We will assist in investigating the issue with the carrier.
7. Address Accuracy
Please ensure your shipping address is correct at checkout.
We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
8. Returns & Damaged Items
For return requests, please refer to our Refund Policy.
If an item arrives damaged or incorrect, contact us and we will work with you to resolve the issue.
9. Policy Updates
We may update this Shipping Policy from time to time. Updates will always be posted on this page.