At Purr And Woof Supply (P.A.W.S.), we’re here to help with anything you need — from product questions to order support. Our goal is to make shopping for your pets easy, reliable, and stress-free.

Customer Support

📧 Email Us:
For order help, product questions, or general inquiries, email us at:
admin@purrandwoofsupply.com

We respond within 1 business day (Monday–Friday).

Frequently Asked Questions (FAQ)

Many common questions are answered in our FAQ, including:

  • Order tracking
  • Shipping and delivery times
  • Returns and refunds
  • Product information

Returns & Exchanges

Need to start a return? Visit our Return Policy page for step-by-step instructions.
Have your order number ready to speed things up.

Business Hours (CST)

📆 Monday – Friday: 9:00 AM – 5:00 PM
🚫 Saturday – Sunday: Closed

We Value Your Feedback

Your suggestions help us improve. If there’s anything we can do better, we’d love to hear from you.